Cynosure Insurance Agency & Consultancy Services (Cyprus) Ltd takes data protection seriously.
We respect the privacy of every individual who visits our site and have developed this policy because we want you to feel confident about the privacy and security of your personal information.
We follow strict security procedures for the storage and disclosure of your information as required by law and the General Data Protection Regulation 2016/679 (known as GDPR).
How we will use your data
Depending on the nature of your relationship with Cynosure, the personal information collected about you may include:
General identifying information and contact information (for example, name, address, email address, phone numbers, gender, marital status, place, and date of birth);
Identification numbers issued by government departments or authorities;
Financial information and overview assessment of your finances;
Medical condition and health status (for all the products and services that need to be collected);
Other sensitive information;
In some cases, we may ask you to provide us with sensitive information about you (for example religion or family medical history);
Recordings of telephone conversations;
Recordings of calls to our call centers;
Preferences in marketing, new products, and customer satisfaction surveys;
Disclosure of information
We are legally compelled to do so;
There is a duty to the public to disclose;
Disclosure is required to protect our interest;
Disclosure is made at your request or with your consent;
Information about our services;
Cynosure may use the information you supply to contact you by phone, email, SMS or otherwise about products and services which may be of interest to you. Such services could include our newsletter, exclusive offers or renewal reminders/quotations.
By providing your personal information to Cynosure’s website, you consent to transfer your Personal Information to our collaborating insurance companies for quotation and contract drafting purposes.
If you are not happy for your data to be used in this way, please refrain from using our website.
Your rights to your personal data
If you want to know what personal information, we hold about you, we will provide you with this data. If any information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made. If you wish to make a request under the terms of the General Data Protection Regulation (EE 2016/679) for the personal information we hold about you, please write to us at:
Data Protection Officer
Cynosure Insurance Agency and Consultancy Services (Cyprus) Ltd,
Georgiou Seferi 7-9,
P.O Box: 27230 1643 Nicosia
Removal of personal information
If you would like us to remove any of your personal information from our records, please write to our Data Protection Officer at Cynosure Insurance Agency and Consultancy Services (Cyprus) Ltd, Georgiou Seferi 7-9, Shop 1, 1076, Nicosia-Cyprus or email us at info[AT]nsuranceconsultant.com.cy. We will make all reasonable efforts to delete your information from our files if it is deemed appropriate.
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with the laws of the Republic of Cyprus, and in particular for business purposes such as quality control and training; for the purposes of the company’s legitimate interests; processing necessary for the entering into or the performance of a contract; to prevent unauthorised use of our telecommunications systems and web sites and/or services; to ensure effective systems operation; to meet any legal obligation; in your vital interests; in order to prevent or detect crime; and for the purposes of the legitimate interests of the data controller.
From time to time we will employ agents to process your information on our behalf. We may allow such agents, including providers of some of our services, access to your personal information. The same duty of confidentiality and security will apply to our agents. Should you take the decision to make a complaint about the service we have provided, we may be obliged to forward details about your complaint, including your personal information, to the Data Protection Commissioner (who regulates data protection law in Cyprus) and/or the relevant ombudsman in existence at the time. You can be assured that they are similarly obliged to adhere to Law providing for the Protection of Natural Persons with regard to the Processing of Personal Data and for the Free Movement of such Data of 2018 (Law 125(I)/2018)If we or our business is taken over, your personal information may be passed to the new owners.
At Cynosure, we take the issue of insurance fraud seriously. For the protection of our customers and to combat insurance fraud, we will actively monitor the information entered onto our website and pass on the intelligence of suspected fraud to other parties including insurance providers or law enforcement agencies. Examples of activity that could be considered fraudulent include deliberately and dishonestly failing to disclose information, or misrepresent any fact which may influence an insurer’s decision to accept the risk or term offered, or deliberately incepting a policy with an intent to make a claim.